Policies and Procedures

Voluntary Action Shetland Policies and Procedures

The following policies and procedures may be downloaded individually by clicking on the appropriate line; they are all in .pdf format. 

As well as providing easy access for board members, staff and volunteers of Voluntary Action Shetland, these policies and procedures are available online as examples for member organisations and other voluntary groups when compiling their own policies and procedures.  

(For those outwith Voluntary Action Shetland, account should always be made of differences in circumstance between different organisations, and no liability is accepted by Voluntary Action Shetland for compliance with regulation nor maintenance of currency of the policies contained herewith).

Policies (as at May 2018)

Absence Management Policy

Anti-bullying Policy

Carer Statement

Code of Conduct - Market House

Communications Strategy

Complaints Leaflet

Complaints Policy

Confidentiality Policy

Data Protection Policy (still in draft)

Data Protection Procedures

Disciplinary and Grievance Procedures

Document Retention Guide

Driving at Work Policy

Employer Supported Volunteering Policy

Equality and Diversity Policy

Expenses Policy

Expenses Claim Form

Financial Controls Policy

Fire Evacuation & Management Procedures

GDPR - Privacy Statement Guide

Induction Procedures

Intellectual Property Rights Policy

Leave, Toil & Flexible Working Policy

Maternity Leave & SMP, Paternity Leave & Pay, Parental Leave, Adoptive

Marketing Plan

Mobile Phone Guidelines

Parental Leave Policy

Personal Phone Call Policy

Pets Policy at Market House

Privacy Policy

Protection of Vulnerable People Policy

Recruitment & Selection Policy

Recruitment- Administration of Procedure

Request to Retire Policy

Retirement Age Policy

Safe Storage of Information Policy

Safe Working Practice Guidelines

Shared Parental Leave Policy

Sickness Absence Notification Form

Social Networking Guidelines 2018

Staff Appraisal Policy

Travel Approval Form

Volunteer Agreement

Volunteer Expenses Policy

Health Policies

Health and Safety

Mental Health and Wellbeing

Promotion of Breastfeeding and Returning to Work

Promotion of Healthy Food Choices 

Promotion of Physical Activity

Smoke Free Policy

Substance Misuse Policy

Scottish Government Guidance

Safer Recruitment through Better Recruitment 

Guidance in relation to staff working in social care and social work settings

Communications Strategy and Marketing Plan

These documents have also been included on our website in the interests of open communications.

VAS Communications Strategy

VAS Marketing Plan