The terminal building is situated 61 metres from the ferry ramp via a tarred access road and a gravel parking area. A ramp to the building gives level access to the waiting room and toilets. Wide external door have a slight threshold but this is chamfered and easily negotiated by wheelchairs. The warm and well lit waiting room has padded bench seats and a payphone. The toilets include a large accessible cubicle suitable for wheelchairs. The whole building has a pleasant and modern feel. Grab rails are fitted to all entrances which have steps. The ferry ramp includes a separate walkway to keep pedestrians and vehicles apart. (Tap water in toilets is seawater - not freshwater).

Gutcher Terminal (Yell)

There is no segregation of vehicles and pedestrians on the shore ramp. The waiting room is situated 103 metres from the ferry ramp via a tarred access road which is shared with vehicles. There are 2 steps to the waiting room which has bench seats without arm rests. The waiting room is not heated. There are 2 steps to the male toilets and 1 shallow step to the female toilets. Neither are suitable for wheelchairs. Grab rails are fitted to all entrances which have steps. Immediately adjacent to the terminal building is the “Wind Dog Café.” This café has ramped access although there is a 55mm threshold at the main door so wheelchair users may require assistance. The café has ample space for wheelchairs and both male and female toilets are wheelchair accessible with large cubicles and handrails. Normal opening times are 0900 to 1700 Monday to Friday and 1000 to 1700 Monday to Saturday. The café re-opens at 1830 Monday to Saturday for evening meals.