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Citizens Advice Bureau

Independent local charity offering free, confidential impartial advice on debt and consumer issues, benefits, housing, legal matters, employment, immigration, relationship and family issues.

01595 694696
Shetland CAB website  

SICAB is a member of Citizens Advice Scotland (CAS), CAS website


Your legal obligations and rights when renting, buying or owning a home, plus information about Council Tax, what to do if you're homeless and where to get help if you have a housing dispute

GOV.UK housing and local services website

Shetland Islands Council Housing Service

Provide local authority housing and housing advice. You can apply for SIC and Hjatland Housing here, and get advice on housing options, housing support and homelessness as well as tenant participation.

01595 744360
SIC Housing Website

Hjaltland Housing Association

A Housing agency providing homes for rent and shared ownership. 

01595 694986
Hjaltland Housing Association Website

Shetland Islands Council Finance (Revenues)

Deals with housing benefit claims, council house rent and council tax.

Tel.: 01595 744603
Fax: 01595 744661
SIC Website on Housing and Council Tax Benefits 

Scottish Government Rural Payments and Inspections Division

Provides crofter housing advice to registered crofters and administers the croft house grant scheme: Crofting tenure requires the crofter to provide their own house although they do not own the land on which the house is built and this can preclude access to conventional forms of housing finance. The purpose of the Scheme is to improve and maintain the standards of crofter housing with the aim of attracting and retaining people in the more remote areas of the Highlands and Islands. 

0300 2449599
Scottish Government Website

Shetland Heatwise

Provides practical energy saving services throughout Shetland.  Free surveys and advice and assistance with insulating homes and other buildings.

01595 696508 / 07793989002
Shetland Heatwise Website

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